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How quickly will my items ship?
How are your shipping prices determined?
What shipping method do you use?
How will I know when my item has shipped?
Do you accept returns?


How quickly will my items ship?
Please allow 3-4 days for order processing, however most items are shipped out within 24 hours. If you order contains personalized items, please allow 7 days until it is shipped to you.

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How are your shipping prices determined?
All shipping prices are based on the weight of the item(s).

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What shipping method do you use?
We ship the majority of orders via UPS ground service. If we don't use UPS, we us USPS. If you need your items quickly, please let us know and we will work with you to get you the items you need in time for your event.

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How will I know when my item has shipped?
You will receive a tracking number for your order as soon as it is shipped.

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Do you accept returns?
Yes! We accept new/unopened items within 2 weeks of the purchase date. Your money will be refunded via the method you used to pay us - minus a 15% restocking fee, and the shipping cost. In the extremely rare situation that your item has been damaged in transit, please let us know immediately and we will correct the problem.

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Last Updated: 23 Jun 2009 07:44:37 PDT home  |  about  |  terms  |  contact
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